Shipping Information

Domestic Shipping within the United States

Delivery estimate is from the time your order is placed.  

* Free shipping is available for domestic orders with a post-discount price of $100 and over.

** For those located in Hawaii, Alaska, or Puerto Rico some of these methods might not be available when we ship.  If we have a problem with the shipping method chosen, we will contact you to discuss options. 

APO / FPO - All shipments to an APO or FPO address will be shipped via USPS Priority Mail.  You can choose “Ground / Economy” or “Free Shipping” if it is available.

LOST OR STOLEN PACKAGES: Tatyana is not responsible for lost or stolen packages once the shipment has been delivered. We recommend that you ship the package to a location where you know someone will be home to accept the delivery. If your shipment is lost or damaged, it is your responsibility to contact the shipping company which can process your insurance claim.

International Shipping (outside of the US, Puerto Rico, and APO/FPO addresses)

NOTE: If you place an order with preorder items, the order will be shipped once all products are in stock.

* Free Shipping is available for orders over USD$200.  The shipment must be 4 lbs or less.  If we have an issue with shipping your order, we will contact you.

** This time frame is an estimate and does not take into account each country’s customs process.

Customs / Duties

All international shipments may be subject to additional customs or duties charges, determined by your country’s customs officials and levied separately from the payment made to Tatyana. Delays may arise during the customs process and they are out of our control. 

Refusal to pay customs/duties will result in the package being returned to our warehouse. We will not process a refund until the package arrives. You will not be refunded our shipping costs or any charges levied on us by the shipping company, and you may be charged a per-item restocking fee of $5.00.