Shipping Information

Shipping Policy

At Tatyana, we’re committed to getting your order to you as quickly and smoothly as possible. Here’s what to expect:


Order Processing

  • Orders are shipped within 2 business days of purchase unless otherwise noted.

  • Delivery estimates are based on business days (Monday through Friday).

  • During promotions or high-volume periods, shipping may take slightly longer.

  • Need it fast? Contact us through the chat app before placing your order.


Shipping Carriers

We ship via:

  • USPS

  • UPS

  • FedEx

  • DHL

All shipping options and prices are automatically calculated at checkout based on your location, order weight, and available services. We are unable to manually adjust the shipping rates shown.


Domestic U.S. Shipping

We ship within the U.S. using USPS and UPS. USPS is used for all P.O. Box deliveries.

USPS Services:

  • Ground Advantage: 2–7 business days (estimated)

  • Priority Mail: Standard service—not guaranteed or expedited

  • Priority Mail Express: Expedited service—ships same day if ordered before 10 AM PT

UPS Services:

  • Ground: Typically 1–5 business days

  • 3 Day Select: Delivery by the third business day

  • 2nd Day Air: Delivery by the second business day

⚠️ Note: UPS Next Day Air Saver and Early A.M. have been discontinued due to inconsistent delivery performance.


International Shipping

We ship worldwide using:

  • USPS

  • UPS

  • DHL

  • Shopify Managed Markets

Rates and delivery windows vary by location and are calculated at checkout.

Sample Timeframes:

  • USPS First-Class Package: 4–6 weeks (no tracking)

  • USPS Priority International: 7–10 business days

  • DHL Express: 2–5 business days globally; 1–2 days to Canada

  • UPS Worldwide Saver: 1–3 business days

Customs duties and taxes may apply and are the responsibility of the recipient. Please contact your local customs office for details.

Shopify Managed Markets helps simplify international orders, converting currency, calculating taxes, and managing customs clearance when available.


Third-Party & Custom Items

Some items ship directly from third-party vendors, including:

  • Custom-printed shirts

  • Lucky Lou Shoes

  • Quirks!

  • Retrolicious

📦 These items:

  • Will arrive separately from Tatyana-branded items

  • Incur a separate shipping fee

  • May ship on a different timeline, depending on the vendor


Questions?

We’re here to help. For any shipping concerns, message us via our chat app or visit our Contact Us page.